Conditions générales et la politique de confidentialité en Français

This website is owned and operated by Back Road Coffee Roasters Inc. (Further referred to as “Back Road Coffee” “Back Road Coffee Roasters” “BRCR” “we” “us”).

These terms and conditions should be read before continuing to use this website. By exploring and using this website, you are confirming your acceptance and terms and conditions. If you wish to not accept these terms and conditions, you should exit out of this website and desist of further use.

Return Policy: Coffee
We strive to provide amazing customer service and impeccable beans, however we can only accept returns of coffee (whole beans), if there is an error with your order such as you received the wrong beans, or there is issue with the roast. Any coffee returns must be requested (returns@backroadcoffee.ca) within 6 days of receiving your order, and requests must include the roast date on the bag, the location where you purchased it (online, or in store) and the original receipt and/or order number.

Return Policy: Merchandise
We can only accept returns of unused items, still in their unopened original boxes, with all manuals, documents, warranty paperwork. Items must be shipped or brought to our physical location within 15 days of purchase, subject to the terms and conditions highlighted below. To arrange for a return of merchandise, please contact us at returns@backroadcoffee.ca with your name, order number, date of purchase, the description of the issue with your product and the item description. Shipping can not be refunded. Please allow for 2-5 business days for credits to appear on your account.

Third Party Links:
We sometimes link to other third-party websites which are not owned or operated by us. By using these links, you are effectively leaving our website and we are not responsible for any content or materials on these third-party websites. We therefore can not guarantee or make any warranties vis à vis the materials or content located on these third-party sites.

Privacy:

This website monitors activity and visit logs are stored on the website server. These logs may include such information as IP addresses, general location, and time of visit/length of visit. Registration information, and certain information that you provide when placing an order, may be saved on our server. We may use cookies to save visitor preferences and purchasing information. A third-party processes credit card transactions- this third-party has informed us that encryption and other methods are implemented in order to safeguard sensitive customer financial and personal information. Your email address will be used to send you a confirmation email once order is placed. When you sign-up for email alerts, we may also provide you with emails regarding other products, services, information that implicates our company/affiliates. You can unsubscribe from these emails at any time by using the “unsubscribe” link located in the bottom of each email. Alternatively, you may contact us admin@backroadcoffee.ca to unsubscribe. This website is intended for us by individuals over the age of 13.

 

Product Descriptions:
We’ve done our best to make sure that all information on this website is as accurate and current as we can provide it. In the occasion that information is inaccurate, outdated, incomplete, we can make no representation via-a-vis the accuracy or completeness of the information located on this website.

Products and their prices are subject to change at any time without noticed, prices or sales can not be applied retroactively, and coupons are restricted by the terms included. In the case of unavailability of products during a sale, we cannot guaranty pricing once stocks are replenished.

 

Account:

Sole responsibility relies on you with regards to purchases made by you through use of your account. By using this website, you agree to safeguard your information, your account, and to monitor and prevent unauthorized access. In the case that your account is used without your knowledge, you agree to notify us immediately so that credentials can be changed, and further safeguards can be implemented.

 

Use of Website:

This website is © 2018 Back Road Coffee Roasters Inc.. All rights reserved. The design of backroadcoffee.ca, all graphics, images, and other materials displayed – unless otherwise stated – are property of Back Road Coffee Roasters and protected by copyright, trademark and other provincial and federal laws. This website may not be used for purposes other than is expressly permitted in these Terms & Conditions, or with our written consent beforehand. Modification, reproduction, or distribution of this website, for public, non-for- profit, or for profit/commercial purpose is strictly prohibited. Any such use is considered unauthorizes and violates copyright laws, trademark laws, and other laws and regulations.

 

Trademarks:

Trademarks, trade names, service marks, logos, wordmarks, and imagery used and displayed on this website are registered or unregistered trademarks, trade names or service marks of Back Road Coffee Roasters Inc or its affiliates. Additional trademarks, trade names, service marks, logos used of displayed on backroadcoffee.ca are property of their respective owners. Nothing hosted on this website grants or should be interpreted as granting license or right to use any trademarks, trade names, service marks or logos displayed on this website without the written consent of the property’s owners.

 

Links to this Website:

You are not allowed to create, maintain or form any link from another website to any page on this website without our prior written explicit consent. Running or displaying this website or any information or material displayed on this website onto another website without our prior written consent is strictly prohibited. Links to this website that are permitted by us must comply will any and all applicable laws, rules and regulations, and can be revoked at any time, at our discretion.

 

Inappropriate Material:

By using this website, you acknowledge that any reviews or posting/transmitting or information to other users, you are strictly prohibited from posting or transmitting gross, unlawful, threatening, defamatory, lewd, libelous, obscene, pornographic or profane material or any material that we feel is unsavoury and does not hold up to our standards, or material that could constitute or encourage illegal activity or result in any legal liability. We reserve the right to monitor and delete any posting or block transition of any content. We do not and can not assume responsibility for, and disclaim all liability related to the content that any such user communicates. All information that you post or share will be considered non-confidential and non-proprietary. We reserve the right to use any and all communications for any purpose whatsoever, including, without limitation, reproduction, publication, broadcast, manufacturing or marketing in any manner including all commercial or non-commercial purposes, in perpetuality.

 

 

Disclaimers:

ALL INFORMATION, PRODUCTS, EVENTS SHARED ON BACKROADCOFFEE.CA OR THROUGH THIS WEBSITE ARE PROVIDED ‘AS-IS’ WITHOUT ANY CLAIMS, WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITING TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. WE CAN’T WARRANT THE MATERIALS OR SERVICES PROVIDE ON OR THROUGH THIS WEBSITE, ACCURACY OR WHOLENESS OF INFORMATION.

 

THE INFORMATION AND PRODUCTS PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED “AS IS” AND AS “AVAILABILE” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR AND TEAR, IMPROPER USE OR STORAGE OF A PRODUCT, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, OR NON-COMPLIANCE WITH ANY LAW.

ALL THIRD-PARTY PRODUCTS PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THE RESPECTIVE THIRD-PARTY MANUFACTURERS, DISTRIBUTORS OR SUPPLIERS, AND WE DO NOT PROVIDE ANY WARRANTIES ON ANY THIRD-PARTY PRODUCTS. IN THE EVENT OF ANY PROBLEM WITH ANY SUCH PRODUCTS, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS DIRECTLY FROM THE THIRD-PARTY MANUFACTURERS, DISTRIBUTORS OR SUPPLIERS OF SUCH PRODUCTS.

THE DISCLAIMERS SET FORTH HEREIN DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

Limitations of Liability:

Back Road Coffee Roasters can not assume responsibility, and can not be liable, for any damages to, or any viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to or use of this website, your downloading of any information or materials from this website, or any email from us. IN NO EVENT WILL WE, OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEBSITE OR ANY EMAIL, BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE OR ANY EMAIL, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH WEBSITES OR EMAILs, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. THE LIABLITY LIMITATIONS SET FORTH HEREIN DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

 

 

Revisions to our Terms and Conditions:

We retain the right to update these Terms and Conditions and revise them at any time, and from time to time by updating this posting. You should revisit this page from time to time to review the then-current Terms and Conditions as they are binding. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on specific pages of this website. We may assign these Terms and Conditions to any successor or assign.

 

Choice of Law; Jurisdiction:

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario, without giving effect to any conflict of law principles. Any legal action arising out of or relating to in any way this website or any product on this website may be brought only in a provincial or federal court located in Ontario. These Terms and Conditions supersede any other agreement between you and us to the extent necessary to resolve any inconsistencies or ambiguity between them. In the event any provision of these Terms and Conditions is determined by a court to be unenforceable, the remaining provisions shall remain in full force and effect, and the unenforceable provision shall be deemed modified to the minimum extent necessary to result in its enforceability.
Termination. You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.

 

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